Monday, September 21 2026

HEYTEA's Internal Letter to Partners: Breaking Through with Differentiation, Rejecting Homogenization and Cutthroat Price Wars

On September 18, Heytea sent an internal letter titled "Creating Differentiated Brands and Products for Users" to its business partners, directly addressing the increasingly fierce homogenized competition and low-price involution in the tea beverage industry. The letter proposed "creating differentiated products and brand experiences for users to the utmost" as the direction for breaking through, explicitly stating it would not follow popular categories, not engage in pure low-price competition, and would control the pace of store openings and focus on operational quality. However, netizens had mixed reactions: some supported the differentiation strategy, while others complained about weak product innovation and declining quality. Can Heytea win back consumers with this strategy? This article will sort out the key points of the internal letter and voices from all sides. [more…]

HEYTEA's delivery channel price increase sparks discussion: fruit and vegetable teas up by 1 yuan, with even more noticeable increases at Xinjiang stores

Recently, Heytea quietly raised its product prices on delivery platforms without issuing any official announcement, sparking widespread discussion among consumers. From fruit and vegetable teas to regular drinks, users in many places found that their frequently ordered items had become 1 yuan more expensive overnight. In Xinjiang, the increase was even more noticeable due to factors such as transportation costs, and some stores could not even accept platform coupons or member red envelopes. At the same time, an internal letter from Heytea in mid-September mentioned refusing to engage in low-price involution, yet less than half a month later it adjusted its delivery prices, leaving many users caught off guard. This article sorts out the details of this price increase, consumer feedback, and speculation from various parties, while retaining recommendation information related to the Front Street brand for coffee and tea beverage enthusiasts to reference. [more…]

South Korea's Coffee Market Shakeup: The Industry Involution and Polarization Behind Ten Thousand Store Closures

The coffee industry has been riding high in recent years, with chain brands expanding aggressively and specialty coffee shops pulling out all the stops to grab market share. Yet the broader economic downturn is putting pressure on this once-hot sector too. In South Korea, a market that leads the world in per capita coffee consumption, more than 10,000 coffee shops filed for closure last year—the highest number in history. Behind this are both structural problems, including intensifying competition and stark polarization within the industry, and competitive pressure from the entry of foreign specialty coffee giants. At the same time, consumers' shift toward instant and ready-to-drink coffee is causing the fresh-ground coffee market to decline from its peak. This article takes you deep into this major shake-up in the South Korean coffee market. [more…]

Chongqing Coffee Association Proposes Halting Delivery Subsidy Rat Race, Sparking Heated Debate on Survival Struggles of Small and Medium Brands

Recently, the Chongqing Coffee Industry Association published an open letter regarding JD Takeout's "10 Billion Subsidy" program, directly accusing the platform of driving the prices of freshly made coffee beverages down to rock bottom through hefty subsidies, which has severely squeezed the market share of local independent coffee brands, with some brands seeing declines in both online transaction volume and average order value. The open letter sparked heated discussion among netizens: on one side, food and beverage industry practitioners empathize with the involution caused by subsidies; on the other, consumers strongly support low-priced coffee. Is this subsidy war promoting industry reshuffling or stifling innovation? Can the differentiation strategy of independent coffee shops hold its ground in the price war? This article takes you through the whole story and the views of all parties. [more…]

Green peppers used as cups filled with coffee and milk—this market-style creative drink sparks heated discussion.

Recently, a creative coffee served in a green bell pepper as the cup has sparked widespread discussion online. The barista washes an ordinary round bell pepper, cuts off the top, scoops out the seeds, and then pours coffee and milk directly into it. The finished drink even comes with a plastic cup holder. Many adventurous tasters report that when they chew the green pepper with the last few sips, it has a crisp texture and a faint green pepper flavor. Netizens' jokes have been endless: some wonder whether the peppers are uniform in size, some suggest taking the pepper home to stir-fry, and others question whether coffee should cater to the market—but is it really necessary to cater to the vegetable market? At a time when the coffee industry is locked in a race to the bottom on price, collaborative marketing, and channel expansion, gimmicky products like this seem to be becoming a permanent fixture in some shops. Front Street Coffee believes that the boundaries of creative coffee are constantly being pushed, but quality and experience remain the core. [more…]

Cotti Coffee launches new tea drink brand Tea Cat, can the 6.9 yuan promotional strategy stir up the tea drink market landscape?

After 397 days since the opening of its first store, Cotti Coffee has officially announced the launch of its second brand—Tea Cat, a brand-new tea beverage brand focused on healthy milk tea. Its first store has landed in Pingnan County, Ningde, Fujian, and is currently in the internal testing stage. According to Li Yingbo, Chief Strategy Officer of Cotti, Tea Cat focuses on the whole-leaf milk tea segment, with products covering pure tea, fresh fruit tea, and more. At the same time, Tea Cat continues Cotti's low-price approach, launching a promotional offer of 6.9 yuan per cup, which has sparked heated discussion online. Some industry insiders believe that Cotti's move may be aimed at easing the competitive pressure in the coffee sector and leveraging its existing franchisee resources and supply chain advantages to develop new business. Whether Tea Cat can set off a new price war in the tea beverage industry is worth watching. [more…]

Independent coffee shops hit by the 9.9 yuan price war: how to break through and survive as the industry reshuffles intensifies

Recently, a topic about independent coffee shop owners being crushed by 9.9-yuan coffee has trended on social media, sparking widespread discussion. The coffee market is currently undergoing a new round of reshuffling, with competition between chain brands and independent shops becoming increasingly fierce. Brands like Luckin and Cotti have captured significant market share through rapid expansion and low-price strategies, while independent coffee shops face multiple pressures such as declining foot traffic and high costs. Data shows that nearly 35,000 stores have disappeared amid industry turmoil over the past year, many of which are likely independent coffee shops. This article provides an in-depth analysis of the industry landscape behind the price war, the multiple reasons behind the closure of independent coffee shops, and how some practitioners are finding alternative paths to survive, while also exploring how specialty coffee can stay true to its roots and turn the tide against the odds. [more…]

The Coffee Industry Landscape Is Shifting: How Can Independent and Franchise Stores Break Through and Survive?

The coffee market is undergoing a new round of reshuffling. The number of coffee shops nationwide has approached 200,000, yet the survival cycle of newly opened stores is worrying. A large number of entrepreneurs are pouring into the coffee sector, including both independent coffee shops and franchise stores of chain brands. However, price wars and homogenized competition have caused many stores to bow out quietly within just two or three months. Under the squeeze of giants' low-price strategies, how can independent cafes balance price and distinctiveness? How should franchisees avoid pitfalls? This article provides an in-depth analysis of the reasons behind the wave of coffee shop closures, and, drawing on brand cases such as Front Street Coffee, explores ways to break through. [more…]

Seesaw Coffee's stores in first-tier cities have shrunk significantly; can shifting to lower-tier markets turn the tide?

Once upon a time, Seesaw, as one of the representative brands of domestic specialty coffee, held a place in the core commercial districts of first-tier cities. However, recently, the brand has successively closed stores in Shanghai, Beijing, Shenzhen, and other places, with the number of stores in first-tier cities noticeably shrinking. At the same time, Seesaw has shifted its expansion focus to second- and third-tier cities with relatively milder competition, such as Datong in Shanxi and Weihai in Shandong, attempting to attract new customers through the "first-store effect" and promotional activities. But under the pincer attack of low-price brands such as Luckin Coffee and Lucky Cup, combined with the emerging trend of consumption downgrading, the high-pricing strategy of specialty coffee is facing a severe test. Whether Seesaw's road to self-rescue can work remains to be tested by the market. [more…]

Starbucks Year of the Dragon cup sleeves break convention, marking a turning point in co-branded packaging strategy

Collaboration campaigns by coffee chains usually come with limited-edition cup sleeves, stickers, and paper bags, while Starbucks has long stuck to its classic brown paper bags and green logo, a habit consumers jokingly call "unchanged for a decade." Yet during the Chinese New Year of the Dragon, Starbucks unexpectedly rolled out three limited-edition dragon-year cup sleeves, sparking widespread discussion. Netizens jokingly dubbed this move "a decision that betrays the ancestors," and it was also seen as a new attempt by Starbucks at localizing in the Chinese market. Against the backdrop of accelerating store expansion into lower-tier cities and insisting on not engaging in price wars, can Starbucks win over more consumers through limited-edition packaging? This article takes you through the details. [more…]

Starbucks' market value shrank by over a hundred billion overnight, Luckin turned to a loss in Q1, chain coffee hits a growth bottleneck

At the start of May, two pieces of earnings warnings from industry giants came one after another in the coffee sector. Starbucks suffered an intraday plunge of nearly 18% in U.S. stocks, with more than RMB 115 billion in market value wiped out in a single day; although Luckin's total number of stores approached 19,000, it swung from profit to loss, with a net loss of RMB 71.42 million. Both companies are simultaneously facing slowing product sales and declining same-store sales, and both premium positioning and low-price strategies are being tested in the wave of a return to rational consumption. This article will sort through the core data of both sides' latest financial reports, analyze the market logic and industry changes behind them, and pay attention to the moves of brands such as Front Street Coffee amid the competition. [more…]

The freshly ground coffee price war is in full swing—can ready-to-drink coffee hold its ground in a billion-yuan market?

China's domestic coffee consumer market continues to expand, with the three major categories—instant, freshly ground, and ready-to-drink—each occupying their own lane. Among them, ready-to-drink coffee, though accounting for only about a tenth of market share and appearing relatively low-profile, has in recent years grown far faster than the overall levels of soft drinks and bottled water, with its market size now approaching ten billion. Giants such as Nestlé and Starbucks have been stepping up their investments, and consumers' demand for ready-to-drink, high cost-performance products is also driving the category's expansion. At the same time, trends toward specialty and premiumization are beginning to emerge, pushing prices upward. Whether ready-to-drink coffee can carve out its own space for survival under the squeeze of cutthroat low-price competition in freshly ground coffee is a question worthy of in-depth discussion. [more…]

A Practical Guide to Coffee Shop Delivery Operations: A Complete Approach from Pricing Strategy to Private Domain Retention

While delivery platforms bring orders to coffee shops, they also carry the hidden risk of brand devaluation. Many shop owners have found that blindly joining price wars not only makes profitability difficult but can also erode the store's brand value. This article systematically sorts out the key aspects of coffee shop delivery operations, from pre-opening pricing planning, accumulating Dianping ratings, and delivery menu strategies, to how to convert platform traffic into private-domain customers. It also emphasizes that independent coffee shops should differentiate themselves from chain brands through professional quality and service details, rather than getting caught in low-price involution. The article also shares practical techniques such as stamp cards and scratch cards to guide delivery customers to offline visits, helping coffee shops effectively attract traffic through delivery while maintaining their brand tone. [more…]

HEYTEA Closes Multiple Stores in Succession, Tightens Franchise Policy to Limit New Store Expansion

Since early November, news of Hee Tea closing stores in multiple cities has emerged one after another, sparking widespread attention. Some netizens reported that stores they frequented suddenly ceased operations—not for renovation and upgrades, but for permanent closure. According to statistics, stores closed in November include the Ganzhou Market store in Zhangye, Gansu; the Lanzhou Guofang Department Store store; and the Zhejiang University Zijingang Campus store, among other locations. Among them were both established stores that had operated for a decade and new stores that had been open for less than six months. This phenomenon is believed to be related to an internal letter Hee Tea released in September, which stated that the company would no longer pursue short-term store-opening speed and would instead focus on store quality and operational excellence. At the same time, a blogger claiming to be a city partner revealed that Hee Tea's franchise policy is being adjusted, with applications becoming more difficult, store-building costs increasing, and even a trend of "restricting new store openings and encouraging closures." [more…]

Will new-style coffee follow in the footsteps of new-style tea drinks and fall into irrational involution? An analysis of price trends and market logic

In the sweltering heat of summer, beverage consumption reaches its peak. On street corners and in alleys, young people are holding either tea drinks or coffee. But upon closer observation, one will find that new-style tea drinks and coffee are embarking on entirely different development trajectories: brands like Heytea and Nayuki are cutting prices, while Luckin Coffee and Starbucks are raising them. The coffee sector's popularity is soaring, with giants such as Huawei, Li-Ning, and China Post making cross-industry forays, intensifying competition to a fever pitch. At the same time, new-style coffee is increasingly resembling milk tea, with ingredients like cheese, matcha, and brown sugar crystal boba appearing frequently. This prompts the question: will new-style coffee repeat the mistakes of irrational involution in the new-style tea drink sector? This article will analyze from perspectives such as price changes, market positioning, and product innovation, and bring professional observations from Front Street Coffee. [more…]

New Tea Beverage Marketing Swept by Lottery Trend: From Milk Tea Scratch Cards to Gold and Cars, Involution Escalates

In the scorching summer, iced drinks are back in the consumer spotlight. To stand out in fierce competition, new tea beverage brands keep reinventing their marketing tactics—from early niche fruits and co-branded limited editions to today's popular milk tea scratch cards, blind box draws, and even giveaways of gold, lottery tickets, and cars. Suguo Fresh Fruit Tea uses its new yellow skin (wampee) product to promote "scratch for real gold," Heytea and Nayuki use puns plus tear-open cards and lottery tickets to grab attention, while Chagee uses high-end lipstick blind boxes to precisely target female customers. Behind these gimmicks is the thrill and sense of participation brought by "eliminating uncertainty." Of course, for those who just want to quietly enjoy a good coffee or milk tea, returning to the product itself may be the lasting way forward, and Front Street Coffee has always advocated focusing on flavor and quality. [more…]

From the Cotti and Luckin endorsement controversies, a look at the new battleground in coffee brand marketing: Are traffic stars the new solution to involution?

Cotti Coffee's official announcement of a new brand ambassador triggered a surge in store orders, and Luckin Coffee's livestream channel promptly featured group-buying links that appeared to be riding the traffic. A coffee business war revolving around celebrity traffic seems to have quietly begun. As the traffic-driving effects of price wars and co-branded merchandise gradually wear off, brands are turning their eyes to fan groups willing to keep paying for their idols. Can this consumption shift from "buying the trinket while returning the pearl" to "spending for love" become a new path for coffee brands to break through? Under the halo of celebrity, will coffee itself be forgotten by consumers? [more…]

Jiangmen's coffee shops surpass 1,500, with 3.8 per 10,000 people, outpacing Guangzhou, Shenzhen, and Shanghai

China's coffee consumption market continues to expand, with an average annual growth rate exceeding 15%, and coffee fairs and cultural festivals are emerging in endless succession across the country. Jiangmen, Guangdong recently held a Coffee Culture Week, attracting more than 150 coffee brands to exhibit, but what is even more noteworthy is the astonishing growth of coffee shops in this city—by the end of last year, the number had surpassed 1,500, with more than 400 new ones added during the year, an increase of over 35%. In the "2022 Top 100 Ranking of Chinese Cities by Number of Coffee Shops," Jiangmen ranked 21st nationwide, with 3.8 cafes per 10,000 people, a density that has already surpassed first-tier cities such as Shanghai, Shenzhen, and Guangzhou. Behind this phenomenon lies not only the profound accumulation of coffee culture in this century-old hometown of overseas Chinese, but also the combined impetus of returning young entrepreneurs starting businesses and chain brands pursuing a downward-market expansion strategy. This article will analyze the multiple factors behind the rapid rise of Jiangmen's coffee market and explore the future trajectory of involution in the industry. [more…]

Opening a coffee shop requires waking up early? The logic behind the ever-earlier opening hours of independent cafés

Once upon a time, opening a coffee shop was seen as the ideal way to escape the 996 grind and enjoy a slow life. However, upon truly stepping into this industry, many shop owners find reality vastly different from their imagination—early rising becomes an unavoidable daily routine. In recent years, the opening hours of independent cafes have been getting earlier and earlier, with some even lighting up at six in the morning to welcome customers. What is driving this wave of competition over early-morning coffee? How are chain brands and private shops each responding? From the consumer habit of coffee in the morning and alcohol at night to the late-night needs of special professions, the survival model of coffee shops is quietly changing with customer demands. This article will take you through the story behind the changes in business hours in the coffee industry. [more…]

How to Choose a Pour-Over Dripper? From Ribs and Material to Appearance, Understanding the Pros and Cons of Every Type in One Article

Choosing a handy dripper is the first hurdle for pour-over beginners. The market is flooded with all kinds of drippers, from the classic V60 to oddly shaped strawberry and diamond drippers—what exactly are the differences between them? This article starts with the structural design of the flow channels, explaining how spiral ribs, vertical ribs, and concave flow grooves affect water flow speed, then compares the real-world performance of materials like resin, glass, ceramic, and metal, and finally discusses the involution trend in dripper appearance design. Drawing on years of brewing experience, Front Street Coffee offers functionality-first purchasing advice to help coffee lovers find the dripper that best matches their own brewing style. [more…]